Terms

THE FOLLOWING EXPLAINS OUR RESPONSIBILITIES REGARDING YOUR ORDER WITH US, AND HOW YOUR TRANSACTION WILL BE HANDLED. IT’S A LOT OF LEGALESE THAT ISN’T OVERLY FUN TO READ, BUT IS IMPORTANT FOR YOU TO UNDERSTAND THESE TERMS & CONDITIONS WHEN YOU SHOP WITH US.

IN LIGHT OF COVID-19 PLEASE SEE BELOW OUR REFUND & CANCELLATION POLICY

 

TERMS & CONDITIONS

Please read these terms and conditions carefully before using the Piston Gin WEB SHOP. This website is owned and operated by Weatherall’s Distillery Ltd. VAT Reg No: 289525454 Company No: 11022607

BUYING PRODUCTS ON OUR WEBSITE

By placing an order with Piston Gin, you acknowledge to have read and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us at [email protected] before placing your order with us. We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. American Express and you will receive confirmation of payment via email.

WARNING NOTICE

All purchases made from this website must be for PERSONAL CONSUMPTION ONLY. Any purchases made with the intention of making further onward sales may require approval from a public body and are not permitted.

PROCESSING YOUR ORDER

If your order is received by 11am, we’ll do our best to dispatch it the same working day for next day delivery. We try to process all orders within 48hrs of receiving them, however as we use a third party courier on occasion we do experience some breakages which may delay your order. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Piston Gin and transfer of responsibility in the same way. If possible, please check the condition of your parcel before you sign for it. If it’s at all damaged, don’t sign for it but hand it back to the courier to return to us. If you only discover that your parcel is damaged after you’ve signed for it, please email [email protected]. To purchase products from Piston Gin, you must be of legal age to buy alcohol in the country in which you reside. Delivery will only be made to individuals of legal purchase age and our delivery company will require signature on delivery. Our delivery company will check ID if they are unsure of the recipients age. Unfortunately, we do not deliver to addresses outside the UK. You may place an order for Product(s) from outside the UK if you have a UK billing address for your credit or debit card, but the order must be for delivery to an address within the UK. Please be advised that whilst we ship to most locations within the UK we do not offer this service for Jersey, Guernsey, The Orkney Islands, The Isle of Scilly, Ireland, The Highlands, The Isle of Wight and The Isle of Man. Please contact us directly on [email protected]  for advice on delivery to these locations.

AVAILABILITY

All items are subject to availability. We will inform and refund you as soon as possible if the goods you have ordered are not available.

GIN SCHOOL

if you can no longer make your gin school appointment we do not offer refunds. If you need to reschedule for an alternative date we require a minimum of 7 days notice for all bookings. If cancelled within 7 days of your booking you can not be rebooked onto an alternative date unless we can fill the space. For changes to your booking or to make a cancellation please contact us by emailing [email protected] or calling 01905 611 293.

RETURNS & EXCHANGES

For cancellations or returns please contact us on e-mail us at [email protected]. You will receive a full refund of the price paid for the goods ordered, we will process the refund due to you as soon as possible. Please return the goods to us in the original packaging as soon as reasonably practicable.

JURISDICTION

This website, these terms and conditions and any contract entered into as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales.

DISCOUNTS

Any discount or promotion is subject to availability and can be withdrawn at anytime by Piston Gin. No responsibility is accepted for any voucher or code that is defaced, illegible, lost or unable to be submitted due to any technical or other reason. From time to time we may run Free delivery Offers/codes. These are valid on UK Standard delivery only unless otherwise stated. Codes are valid for a limited time only and can be stoped or withdrawn at any time without any given notice.

TOTE BAG PROMOTION

Get a free limited edition Rob Draper Tote Bag on all orders over £50. The value of the basket must equal £50 or more before postage for the free Tote Bag to be applied. If your order meets these terms the Tote Bag will be added to your order at the point of dispatch. Tote bags are limited to 250, after the limited has been reached the promotion will end.

SOCIAL MEDIA COMPETITIONS/GIVEAWAYS

Social media competitions and giveaways are open to UK residents only. Must be 18 or over to enter.  To enter users must like @wearepistongin on the stated social media platform (Instagram/Facebook or both). Late entries to the competition will not be accepted. There is no cash or alternative prize. Piston Gin have the right to withdraw or change any promotions without any given warning or notice. Any personal data relating to participants will be used solely in accordance with current UK data protection legislation and will not be used for marketing purposes without the individual’s prior consent. Competitions ares in no way endorsed or sponsored by Facebook or Instagram. Closing day for entry of this competition is Monday 13th April 2020 at 23:99 GMT (+1). This competition is run by Piston Gin, The Painting House, Royal Porcelain Works, Severn Street, Worcester, WR1 2ND, United Kingdom.

SAME DAY LONDON DELIVERY

For one day only on Thursday 25th June 2020 we are offering same day London Eco Delivery on Piston Gin and Piston Cocktail Party Boxes within Zones 1-3. Same day delivery available for orders placed between 6am and 4pm.  If your nominated delivery postcode is outside of this area same day delivery is not possible. Delivery is subject to stock availability.